The extended warranty increases the manufacturer's warranty for parts and labor up to 10 years.
Any external accessories or piping used outside of the unit casing, are not covered under this warranty.
Yes. The new owner must register with the Warranty Administrator within 90 days and in certain jurisdictions may be charged an administrative fee
Prime Warranty Service Plans are underwritten by A-rated carriers.
Claims are billed by and paid out to the Service Contractor.
You should first attempt to reach your Installing Contractor. If this is not possible, please email: service@primewarranty.ca or call (855) 595-6302.
You have up to 1 year, starting from the date of product installation.
Enter PO Number (Optional)
If not entered, PO will be set to the registration ID. An invoice is generated for each PO. After proceeding with "Bill Me Later", your warranty option is selected for invoice.
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You'll miss out on the protection and peace of mind that comes with an extended service agreement.
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Need Assistance?
To ensure you receive the best support, please reach out to the appropriate company based on your needs. Depending on your situation, your inquiry may fall under one of two categories:
Parts Warranty & Product Support – If you have questions about your equipment, including parts warranty coverage, product setup, or troubleshooting, please contact Hisense.
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Labor Warranty & Website Support – If your inquiry is related to labor warranty coverage, service claims, or technical issues with this website, please contact Prime Warranty.